Service/Quality

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Service/Quality

    Before production

    The salesperson communicates with you one-on-one.

    Engineering technicians participate in answering questions.

    Purchase quotation personnel participate in quotation.

    The documenter collates and confirms the production materials The salesperson reconfirmed with the customer.

    In production

    Sales personnel participate in and follow up the project progress.

    The Production Department shall do a good job in product production and feed back relevant information to the sales staff in a timely manner.

    The salesperson timely fed back the project progress to the customer.

    The engineering personnel shall follow up the project and communicate with the customer for improvement in time if problems are found.

    After production

    The salesperson confirms the delivery logistics information with the customer.

    Documentary personnel follow up customs declaration in a timely manner.

    Engineering after-sales technical support.

    Project archive.

    Service

    The whole project has been followed up and feedback is timely. If production needs to be suspended in the middle of a sudden production situation, please contact your sales consultant immediately, and we will stop the loss for you in time.

    One time cooperation and lifelong service, the sales consultant will always keep in touch with you. If you need help, contact the sales consultant, and our company will fully assist you to solve the problem.

    Contact Us

    Address: Room 1107, Building 3, Country Garden Wisdom Apartment, Xingyi Road, Fuyong Street, Bao'an District, Shenzhen,China. Tel: (+86) 755-2733 1193

    Email: sales@exceedingelec.com

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